Part 3: Redemption or Regret
- by Joel Warnick
Sarah opened the email with trepidation.
It read, "We were excited to learn about your product, but we haven't heard from you since the trade show. We've decided to move forward with another company that has been more proactive in following up with us."
Sarah felt a deep sense of failure. Two significant deals were lost because of a lack of follow-up. She knew she had to change her approach, not just for her sake but for the future of her company.
Determined to turn things around, Sarah implemented a new follow-up strategy. She set reminders for post-trade show contacts, crafted personalized follow-up emails, and ensured no lead was left unattended. Her efforts soon paid off, and she began rebuilding the lost trust.
The next trade show was a turning point. Armed with her new strategy, Sarah followed up with every single prospect within 48 hours. This time, she secured several new clients, proving consistent follow-up was crucial to success.
Sarah's story serves as a powerful reminder: the initial contact is just the beginning. It's the follow-up that seals the deal and builds lasting relationships.
The end.